Ypto NV
YPTO Document Output Solution Speeds Up B2B Travel Document Production
Solution drives down costs more than 40 percent, increases revenue, and speeds up document changes
Challenge
- Unable to respond to customer requests quickly, impacting revenue
- Lacked consistency in document output across back-office systems
- Time to production for new document layouts too long and resource intensive
Value
- Ability to respond quickly to requests helps customer base and revenue growth
- Reduced over 150 templates to just 12, enabling greater control over consistency
- Document change requests can be completed in hours rather than weeks
- Eliminated redundant travel documents preventing duplicates
About Ypto NV
YPTO NV is a wholly owned subsidiary of Belgian Railways and provides information technology services exclusively to its parent company. Over 480 personnel, made up of a mix of full-time employees and contractors, support the rail operator’s SAP® implementation, which is central to their operations.