ECM Integration - OpenText Extended ECM Platform
Integrates enterprise content management with lead applications to bridge content silos and deliver content in context for more effective business processes.
Integrate content to boost business processes
66 percent of organizations say their most significant challenge is content scattered in silos.1 Close the content and insight gap by integrating ECM into core business systems and processes from CRM, marketing and sales to ERP/procurement and HRM.
Extended ECM Platform features
Customer success stories
ECM integration benefits
Improved process efficiency
Accelerates cycle time by automating manual tasks, simplifying access and improving content collaboration. Gain efficiency from both the lead application and the enterprise content management tools.
Offers users a 360-degree view of both structured and unstructured business content from a single interface, providing content in context without the need to switch between different applications.
Streamlined innovation and time-to-revenue
Transforms business models and digitizes value chains with an integrated approach to ECM that extends content services into the organization’s foundational technology environment.
Delivers deeper insight into product, customer, supplier or asset performance through integrated data and content analytics for improved decision-making.
Mitigate compliance risk
Automatically applies metadata and classifications transparently in the background, without end-user intervention.
One version of the truth
Centralized repository for all business content regardless of the origin or source ensures that all stakeholders are working with the most current and relevant content.
Extended ECM solutions
Read the ECM integration guide
- A Day in the Life of a Customer
- A Day in the Life of an HR Professional
- A Day in the Life of a Procurement Professional
- OpenText Extended ECM for Salesforce: The missing piece of the jigsaw
- OpenText Business Workspaces, a single source of truth