How can we help?
Whether you’re looking for self-help resources, strategies to optimize your systems, or expert assistance, we’re here for you every step of the way.
Participate in the community to ask questions, offer suggestions, or discover solutions.
Access valuable resources and documentation to ensure a successful implementation.
Manage your account and system information; open and update cases with support agents; and pay bills.
What's inside OpenText Customer Support?
OpenText Customer Service provides a wide range of support and services options to assist your Service Management teams in proactively managing OpenText solutions. Among other things, our services help you achieve peak system performance and reliability, process effectiveness, and operational efficiency. Flip through our ebook to learn more about what Customer Support can do for you.
Helping You Succeed
OpenText is committed to our Voice of the Customer program, which collects customer insights and incorporates them into our everyday business decisions.
Business Network Support including Easylink
Customer Support Webinars
- Magellan Part 4: Five Reasons Not to Be Afraid of Algorithms
- Using Kinematik Publisher for Content Suite to Publish Complex Documents
- Welcoming OpenText Media Management 16.3
- High Availability for OpenText Content Servers
- Magellan Part 5: Insights from Social Media — How can Magellan Expose the Voice of the Customer?
- The Unstoppable User: Enabling End-users with OpenText Personalized Help
- Magellan Part 3: First Steps into Cognitive Analytics with Magellan
- Seven things to know about Application Decommissioning
- Magellan Part 2: Peeling Back the Layers
- Optimizing Quality Processes in a Content Suite World