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Enterprise Information Management (EIM)

Get a competitive advantage by securing & centrally managing your big data & big content with an OpenText Enterprise Information Management software strategy.

OpenText Enterprise Information Management (EIM) Software Strategy

  • Overview
  • Pillars
  • Information Enterprise
  • Resource Centre


What is Enterprise Information Management?

Enterprise Information Management

Enterprise Information Management strategies are the evolution of traditional information management practices due to the explosion of data and the rise of the Information Enterprise. EIM enables businesses to secure their information across the diverse and complex landscapes of organisational departments, legacy systems, corporate and regulatory policies, business content and unstructured big data.

Enterprise Information Management and Big Data

Enterprise Information Management software helps businesses attain 360 degree views of their big data and analytics by streamlining organisational workflows, increasing the quality of information and creating integrated user interfaces for end users within a single source platform.

OpenText offers EIM software systems and services that let you build a cohesive information management strategy that leverages existing assets, meets urgent needs and establishes a fast path to the future. We believe that good information strategy is good business strategy, and that an effective EIM strategy requires three things: Information Readiness, Information Capabilities, and Information Confidence.

"The next information revolution asks, What is the MEANING of information, and what is its PURPOSE? And this is leading rapidly to redefining the tasks to be done with the help of information, and with it, to redefining the institutions that do these tasks." - Peter Drucker


Enterprise Content Management (ECM)

Build information confidence - manage all of your content throughout its lifecycle. Reduce governance and security risks and costs.

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Customer Experience Management (CEM)

Build exceptional information experiences across channels and devices.

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Business Network

Secure, compliant exchange of information inside and outside of the enterprise.

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Organise and visualise all relevant enterprise information.

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Information Enterprise

Enterprise Information Management

Building the Information Enterprise

An Information Enterprise needs an holistic approach to Enterprise Information Management that addresses the legacy of the past, the urgency of the present and the uncertainty of the future.

There are a long list of challenges:

  • Legacy systems that create information silos
  • Security concerns including employees using consumer cloud services for enterprise work
  • Compliance with a diverse, global regulatory environment
  • Workforce enablement, collaboration and social business
  • Mobile, social and cloud issues that solve some problems while creating new
  • High expectations – for usability, power, and timeline from need to solution.

Confidence, Capability and Readiness

Strategic mastery of information requires

  1. Confidence in the security, governance and authority of content – meaning its properly managed from inception through disposal.
  2. Capabilities refer to what you can do with the information – create it, publish it, analyse it, process it, put it in context, share it, create great experiences, etc. We organise information capabilities around Pillars – see capabilities and pillars tab.
  3. Readiness – ready to fit into your environment, ready to adapt and evolve for the future. Nobody knows what the future will bring, so we design solutions that are ready to use and ready to change.

Resource Centre

Enterprise Information Management (EIM): Tackling the Challenges and Driving Value

With growing amounts of information and a host of formats to manage and leverage, organizations need to manage their information.


 Enterprise Information Management Executive Brief